Are you the exciting new owner of a vacation home investment and are looking for the perfect vacation rental property manager? Or do you currently own a vacation home and are not satisfied with its rental performance?

Either way, it’s your investment, and it should be treated at an exceptional level because the fact is, as much as we’d like to manage our properties personally, life often does not allow for the opportunity.

At Vacay Hill Country, we continuously keep your concerns in mind and have developed a turnkey process for vacation rental property management, ensuring your satisfaction. Among the many reasons to choose a vacation rental property manager, we believe there are five essential attributes to keep in mind when choosing a vacation rental property manager.

1.    Honesty.

There are some vacation rental property management companies that weave hidden fees into their contracts which may not be apparent until you are charged for them. We believe a bond built upon honesty and trust is the foundation to a successful relationship with a property manager. To show our transparency and honesty, we have no fees while charging reasonable costs and commissions that are on average 15-30% under most property managers.

Vacay Hill Country operates in the same local community as your vacation home – right here in the Hill Country! –  allowing for thorough property care by inspecting homes ourselves or by locals we’ve personally hired and stand by. We genuinely care about our properties and make any necessary provisions they may need.

2.    Knowledge & Experience

Vacay Hill Country has been in the industry for several years, surviving and excelling in some of the most difficult years the country has faced, and, as a result, manages a variety of unique properties in this gorgeous resort town. Our results and track record speak for themselves. It’s imperative to partner with a vacation rental property manager who has the knowledge and expertise with the results to back them.

In addition to vacation rental property management, our owners have expertise in real estate, the hospitality industry, and customer service. We are watching trends to capitalize on opportunities and implement best practices to successfully manage your vacation rental home.

3.    Superb Customer Service

Nowadays, customer service is everywhere and, truthfully, it should be. Many booking decisions are made upon company reviews and reputations that can swing one way or another in seconds. When guests are happy, they love to write about it in the hope others will go through the same enjoyment and, when they are unhappy, they have every right to express why. Vacay Hill Country takes pride in the customer service we deliver and articulates it in the form of property owner testimonials, superior guest ratings, and receiving allocates such as TripAdvisor’s “Excellent” rating.

Additionally, we see customer service as offering a vacation with a local touch leading to local fun.  That’s why our tagline is: Stay. Play. Vacay! That’s exactly what your guests will experience when they vacation with us!

4.    Proactive Marketing

Digital marketing, advertising, and press releases go hand in hand with revenue, occupancy rates, credibility, and value. Keeping up-to-date with the latest marketing trends is essential to keeping your property at the forefront and on top of the competition. This is exactly why we have a team dedicated to the marketing of your home, ensuring it receives adequate amounts of exposure to maximize bookings and its earning potential.

When you partner with Vacay Hill Country, you can expect to see your property marketed on major third-party booking channels like Airbnb or VRBO and other small niche sites, in addition to our own robust website. While surfing Vacay Hill Country’s website or its social media outlets, you may read a blog or find a post featuring your property. These are just a few of the outlets you’ll see your property featured on!

Proactive marketing could determine if a guest chooses your property or your competition’s property.

5.    The Technological Curve

The times and all that come with them are rapidly advancing, and when it comes to technology, you’re either on the bus or off the bus. Guests, and you as an owner, expect quick, accurate information, and systems they can access anywhere, anytime, on any device. Our company was started by an IT executive who is passionate about building, maintaining, and improving our systems to respond to customer demands. It is a daily effort.

The powerful advantage of a leading-edge company – Vacay Hill Country – to create partnerships with major booking channels, obtain access to high-tech software that provides a real-time integrated calendar with all major booking channels, and develop a professional website that maximizes the marketing of your home, assures properties are listed on major booking channels and listed at a competitive rate, guaranteeing you the biggest return on your investment. Many property managers have a difficult time determining booking rates but with Vacay Hill Country, your worries can come to an end when you begin to see the revenue roll in.

At the end of the day, if you’re going to do something, it’s best to do it right. When it comes to choosing the right vacation rental property manager, choose the one that cares about you and your vacation home investment. So, grab the bull by the horns and switch to Vacay Hill Country as your vacation rental property manager.